RETURN & REFUND POLICY

At SOVA, every piece is made specifically for you once your order is placed. Because our products are made-to-order, we do not accept returns or exchanges for incorrect size, color, or change of mind.

DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged, defective, or with a manufacturing or printing issue, please contact us within 30 days of delivery.

To help us resolve the issue quickly, please provide:

• Your order number

• Clear photos showing the issue

• A brief description of the problem

After reviewing your request, we may offer a replacement or refund for eligible issues. You will not need to return the defective item unless specifically requested.

WRONG ITEM

If you receive an item different from what you ordered, please contact us within 30 days of delivery with your order number and clear photos of the item received. We will review the issue and provide an appropriate solution.

SIZE & COLOR

Please carefully review our Size Guide before placing your order. We cannot offer returns or exchanges because of an incorrect size, color selection, or change of mind.

ORDER CANCELLATIONS

Orders may be cancelled or changed only before they enter production. Once an order has entered production, cancellation may no longer be possible.

QUESTIONS

If you have any questions about your order or this policy, please contact us through our Contact Us page.

SOVA reserves the right to review each case individually and determine eligibility for a refund or replacement.